How to Contact Us

These are challenging times at Safety Net but we will continue to work in partnership to deliver high-quality services to our service users.

We would like our stakeholders, partners, other professionals and service users to know that, as a service, we are still very much open and all staff have been set up to work remotely.

Please click to read our full statement on our services during the Coronavirus (COVID-19) pandemic.

Get in touch

Covid and Safety Net

If you need to talk to us about rape, exploitation, sexual and domestic abuse, and you live or work in North and West Cumbria you can contact us via email or phone. 


For information, or if you have a query, please phone us during office hours, between 9am and 5pm, Monday to Friday, or you can use the form below to email us. 


01228 515859 - Please note that due to Covid the office and switchboard is currently unmanned - leave your name and a brief message and a contact number and we will respond as soon as possible, but definitely within 2 working days




















Write to us

1 Fisher Street,




Out of hours 

We are closed at the weekend, during bank holidays, and between Christmas and New Year, but these helplines are here to help if you are in urgent need of support:

The Bridgeway – Sexual Assault Support Service

0808 118 6432

Rape Crisis: 0808 802 9999
Open 12:00-14:30 and 19:00-21:30 every day of the year.  

National Domestic Abuse Helpline: 0808 2000 247 
Open 24/7, every day of the year.

Victim Support Supportline: 0808 1689 111
Open 247, every day of the year.

In an emergency, please dial 999 and ask for the police.

If you are not in urgent need of support, but want to contact us, please email us and we will pick up your email when we return to the office. Thank you! 

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Safety Net

1 Fisher Street, Carlisle, Cumbria, CA3 8RR

Tel: 01228 515859   Email:

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© 2020 Safety Net UK (Safety Net) is a Charitable Incorporated Organisation registered in England and Wales CE005945